Terms and Conditions

Account Registration and Eligibility

Players must be at least 18 years old to register and use Wintari Casino services. Registration requires accurate personal information including full name, date of birth, address, and contact details. Multiple accounts per person are prohibited – creating duplicate accounts may result in closure of all accounts and forfeiture of balances.

You remain responsible for maintaining confidentiality of your login credentials. Any activity occurring under your account is your responsibility. Notify customer support immediately if you suspect unauthorised access. The casino reserves the right to request identity verification documents before processing withdrawals.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method, typically ranging from €10 to €50. Deposits process instantly in most cases, though some banking methods may experience delays beyond the casino’s control. All deposits must originate from an account or payment method registered in your name.

Withdrawal requests undergo security checks before processing. First-time withdrawals require identity verification including government-issued ID and proof of address. Processing times vary by method: e-wallets within 24 hours, cards 3-5 business days, bank transfers up to 7 business days. Withdrawal limits apply based on account status and payment method chosen.

Bonus Terms and Wagering

All bonuses come with specific terms including wagering requirements, maximum bet limits, and game contribution percentages. Wagering requirements must be completed before withdrawing bonus-related winnings. Standard wagering sits at 35x the bonus amount unless stated otherwise in promotional terms.

Different game types contribute varying percentages toward wagering: slots 100%, table games 10%, live casino 10%, video poker 5%. Betting above maximum stake limits while bonus funds are active may void the bonus and related winnings. Bonuses expire after specified timeframes, typically 30 days from activation.

Attempting to abuse bonuses through irregular play patterns or exploiting software vulnerabilities results in bonus forfeiture and potential account closure. The casino reserves the right to modify or cancel promotions with reasonable notice.

Fair Gaming and Randomness

All games use certified random number generators tested by independent auditing agencies. Game outcomes are determined randomly and cannot be predicted or manipulated by the casino or players. Return to player percentages are published for each game and represent long-term statistical averages.

If technical errors occur that affect game outcomes, the casino reserves the right to void affected bets and restore balances to pre-error states. Players must report any suspected technical issues immediately through customer support channels.

Responsible Gambling

Wintari Casino provides tools to help players maintain control including deposit limits, session time reminders, and self-exclusion options. These tools are accessible through account settings at any time. Self-exclusion periods range from 24 hours to permanent closure depending on player preference.

Problem gambling support resources are available through GamCare and Gamblers Anonymous. Contact information for helplines and support organisations appears throughout the site. Staff receive training to recognise problem gambling signs and can direct players to appropriate resources.

Account Closure and Suspension

The casino reserves the right to suspend or close accounts that violate terms of service, engage in fraudulent activity, or abuse bonuses. Players may request voluntary account closure at any time by contacting customer support. Withdrawal of remaining balances follows standard processing procedures after account closure requests.

Inactive accounts with zero balance may be closed after extended periods of non-use. Accounts with positive balances remain active indefinitely, though inactivity fees may apply after 12 months without login activity.

Limitation of Liability

Wintari Casino operates the platform “as is” without guarantees of uninterrupted access or error-free operation. The casino is not liable for losses resulting from technical failures, internet connection issues, or force majeure events beyond reasonable control.

Maximum liability for any claim is limited to the amount deposited by the player in the preceding 30 days. The casino is not responsible for indirect, consequential, or punitive damages arising from use of services.

Changes to Terms

These terms may be updated periodically with notice provided through site announcements or email. Continued use of casino services after term changes constitutes acceptance of updated terms. Players should review terms regularly to stay informed of any modifications.